New Manager Series: The How To's of Leading (1st Ed.)

Overview

No team or organization is perfect, and we all experience conflict in our professional lives. How we manage conflict determines whether or not it ultimately helps or hurts our work. Learn how to tackle conflict positively by understanding sources of conflict, the damaging effects of unchecked negative conflict, how to react when conflict is directed at you, how to mediate when others experience conflict and how to create needed positive conflict. The webinar was originally broadcast on July 18, 2016. Note: The minimum passing rate for this course is 70%.

Highlights

• Leadership Development

Prerequisites

New Manager Series: Making the Shift from Individual Contributor to Supervisor ,   New Manager Series: Balancing Leadership and Likeability  and  New Manager Series: Next Level Conversations, Next Level Results

Objectives

• Understand the basics of employee engagement
• Identify what gets in your way when it comes to Delegation
• Learn the four steps to using delegation as a development & engagement tool
• Learn how to effectively provide feedback, both formally and informally

Preparation

None.

Notice

This is a self-study/on demand course offered by a 3rd party vendor and will NOT be accessible in the My Upcoming CPE section of the ISCPA website. Course access information will be emailed directly to you by CalCPA. The course expires one year from the purchase date. Format = Online Self-Study.