New Manager Series: Balancing Leadership and Likeability (1st Ed.)

Overview

Today’s competitive, complex business environment requires CPAs to be strong communicators. Listen and learn how to communicate your position effectively. Topics will emphasize the “communication” process and explore techniques to improve oral communications, including telephone techniques and written communications. Explore communications and personality types while considering the importance of the “human” side, including — empathy, — — ego, — and — needs. — Summarized topics covered through a series of mini-case studies. The webinar was originally broadcast on May 3, 2017.

Highlights

• Leadership Development.

Prerequisites

New Manager Series: Making the Shift from Individual Contributor to Supervisor

Objectives

• Identify your reactive leadership tendencies and how they show up, especially under pressure
• Recognize what is driving your desire to be liked and where you're giving away your power
• Learn the importance of building trust and relationships with team members and develop tools to get started
• Learn steps to gain influence with your team to generate results

Preparation

None.

Notice

This is a self-study/on demand course offered by a 3rd party vendor and will NOT be accessible in the My Upcoming CPE section of the ISCPA website. Course access information will be emailed directly to you by CalCPA. The course expires one year from the purchase date. Format = Online Self-Study.