Negotiation Skill Building (1st Ed.)

Overview

Today’s competitive environment requires CPAs to be strong negotiators. This course will teach you to ask for the business and close the deal. Topics emphasize negotiation skill-building, effective communication, telephone techniques, and the negotiation — process. — It also covers the importance of the “human” side of negotiations, including — empathy, — — ego, — and — needs. — The webinar was originally broadcast on April 21, 2017. Resource update: March, 2026.

Highlights

• Becoming a stronger negotiator.
• Negotiation skill building, effective communications, telephone techniques and the negotiation process.
• The role of empathy, ego and needs in negotiations.

Prerequisites

None.

Designed For

Sole practitioners, firm partners, CFOs, controllers, department managers and staff accountants.

Objectives

• Identify how to become a stronger negotiator including asking for the business and closing the deal.
• Recognize negotiation skill building, effective communications, telephone techniques and the negotiation process.
• Identify empathy, ego and needs as they relate to negotiations.

Notice

This is a self-study/on demand course offered by a 3rd party vendor and will NOT be accessible in the My Upcoming CPE section of the ISCPA website. Course access information will be emailed directly to you by CalCPA. The course expires one year from the purchase date. Format = Online Self-Study.