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VERSION:2.0
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UID:266535imp
DTSTAMP:20260510T205900Z
DTSTART:20270626T170000Z
DTEND:20270626T190000Z
SUMMARY: Metrics Management – Measuring Performance in the Real World
DESCRIPTION: Designing metrics is only half the challenge-making them work in practice is where most organizations struggle. This session focuses on applying metrics in real-world environments\, including responsibility centers\, profit centers\, and service organizations. Participants will explore output measurements\, controllable versus non-controllable costs\, cost allocation challenges\, and benchmarking. Case discussions illustrate how better information leads to better decisions and improved performance. Humorous videos will be incorporated to drive home some key points and keep things entertaining\n 
CLASS:PUBLIC
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